Site Reliability Engineer

Our Mission, Your Success:

We link professionals from Kosovo, Albania and North Macedonia with top US start-ups, by empowering challenge seekers like you to build successful careers. Our ultimate vision is to offer exclusive career opportunities with a focus on attracting, retaining, and developing the best talents.

Our client, Your Impact:

Our well- funded US client builds AI-powered agents that automate complex workflows by combining autonomous systems with human-in-the-loop oversight. Its focus is on delivering practical, enterprise-ready AI solutions that improve efficiency in real-world operations.

Responsibilities

On-Prem Product:

• Build, maintain, and support Helm-based on-prem deployments for enterprise customers.
• Manage Helm charts, dependencies, upgrades, and configurations.
• Work with delivery teams to ensure reliable and performant on-prem infrastructure.

Cloud Infrastructure:

• Design and manage cloud API infrastructure using Kubernetes and Terraform.
• Build scalable pipelines for AI workloads andling millions of documents and billions of tokens.
• Create and maintain CI/CD pipelines for containerized services.
• Implement observability stacks (Prometheus, Grafana, Loki) for monitoring data flow and system health
• Work closely with backend and AI teams to improve deployment performance and scalability.

Requirements:

• Strong experience with Helm and Kubernetes (deploying, scaling, and operating workloads).
• Hands-on experience with Terraform, Docker, CI/CD, and infrastructure automation.
• Familiarity with monitoring and logging tools (Prometheus, Grafana, Loki).
• Scripting skills in Bash, Python, or Golang for automation and tooling.
• Solid understanding of networking, RBAC, and TLS/SSL in Kubernetes clusters.
• Self-driven engineer with strong ownership, problem-solving, documentation, and collaboration skills.

Other Details:

• Working hours: 3PM -11PM (Prishtina, Tirana, Skopje time)
• Private health insurance
• Access to top-quality office equipment provided by the company

We are looking for individuals who:

• Are available for full-time engagement.
• Consider this role as their primary professional commitment (main role).

Join our innovative team and contribute to impactful analytics solutions that drive progress in our client's team. If you are a motivated self-starter with a passion for numbers and operations, we would invite you over to apply!