Executive Assistant to the Founder

Our Mission, Your Success

At Runway, we connect professionals from Kosovo, Albania, and North Macedonia with international companies. We work with growing startups and businesses across different industries, helping them build strong remote teams while giving talented professionals access to international career opportunities.

Our Client, Your Impact

Our client is a fast-growing consulting and coaching business that helps agency owners improve their pricing, sales processes, and operations. The company is growing rapidly toward its next stage of expansion, and the founder is looking for a highly proactive Executive Assistant to become his right hand.

This is not a traditional administrative role. You will work closely with the founder every day, taking ownership of his calendar, inbox, client operations, communication, follow-ups, and priorities. You will help create structure, keep things moving, and make sure important tasks do not get missed.

Responsibilities

• Own the founder's calendar, inbox, daily schedule, and priorities.
• Plan his day, manage his to-do list, track commitments, and hold him and others accountable.
• Run a weekly time audit against business goals and identify where time can be better used.
• Onboard clients, schedule calls, send agendas and recordings, manage communication, and follow up on outstanding actions.
• Handle client communication through Slack, WhatsApp, email, and calls.
• Take payments, follow up on late payments, and keep the CRM and business systems up to date.
• Prepare the founder for sales calls, support sales follow-ups, and coordinate client testimonials and podcast appearances.
• Support LinkedIn, YouTube, content, and other marketing activities.
• Manage travel, networking, birthdays, online groceries, gym setup, and other practical tasks that give the founder time back.
• Own business projects, coordinate tasks, and run in-person events from planning through completion.
• Support hiring for key roles, including the first Client Success Manager.
• Improve processes and workflows and identify opportunities to automate repetitive work.
• Use ChatGPT, Claude, and other AI tools for research, communication, content, organization, and automation.
• Take on new responsibilities as the company grows.

Requirements

• 3+ years of experience in a startup or fast-growing business, with direct experience supporting a founder, CEO, or senior executive.
• Previous experience in an online business, agency, coaching, consulting, or similar environment.
• Proven ability to manage calendars, inboxes, client communication, follow-ups, and multiple priorities independently.
• Strong ownership and follow-through-you identify what needs to happen and take action without waiting for instructions.
• Confident written and spoken English, with the ability to communicate directly with clients and senior stakeholders.
• Comfortable holding people accountable and following up persistently when something needs to get done.
• Strong organizational skills and attention to detail.
• Comfortable working with Google Workspace, Slack, WhatsApp, and Stripe.
• AI-native mindset with hands-on experience using tools such as Claude, ChatGPT, or similar AI tools in daily work.

Nice to Have

• Experience with ClickUp, Zapier, Webflow, Typeform, QuickBooks, Wise, Riverside, LinkedIn, or YouTube.
• CRM or sales operations experience.
• Experience supporting events or coordinating travel.
• Experience working with agency owners, coaches, consultants, or online businesses.
• Experience building or improving internal processes and workflows.

What We're Looking For

• Proactive and comfortable working without step-by-step instructions.
• Fast, responsive, and highly organized.
• Comfortable working directly with a demanding or high-energy founder.
• Confident enough to challenge, question, and hold the founder accountable when necessary.
• Comfortable being client-facing rather than staying behind the scenes.
• Naturally curious and interested in using AI to work faster and smarter.
• Adaptable and comfortable in a fast-changing environment.
• Interested in growing from Executive Assistant into an Operations Lead and potentially Chief of Staff.

Details

• Position: Full-time
• Location: Remote
• UK working hours
• Tools and AI software provided
• Training provided where relevant
• Travel and expenses covered for in-person company events

Join the team and become a key part of a fast-growing business. If you are an experienced Executive Assistant, Founder’s Associate, or Operations professional who is proactive, highly organized, comfortable working directly with senior leadership, and excited to grow into a broader operations and leadership role, we would love to hear from you.